FAQs
How can I order
You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. Order summary will also be stored to your account. You can also easily make reorders afterwards by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products.
What payment methods can I use
We accept Ecocash, Paypal and Voucher payments
What are the delivery charges
Delivery charges are dependent on the delivery location. You can see the delivery fees on the checkout process before the payment is made.
Can I return a product
Yes you can return a product, in the event that you have received damaged goods or the wrong size and you need a replacement
How can I retrieve my password?
You can retrieve your password by clicking “forgot password?” Instruction on password retrieval will be sent to your email.
Security
The web store is very secure. All transactions are secured by encryption
Can I track my order
Yes, you click on track order and all your orders and statuses will appear